Track Your Order
Track Your Order
Welcome to our aquarium online shop! We understand that keeping track of your order is important to you, which is why we've created this page to help you track the status of your order from the moment it is placed until it arrives at your doorstep.
Please note that we ship out orders every Mon-Tues-Wed to avoid delay on weekends by POST. So, orders from late Wednesday to Sunday will be shipped out early morning Monday.
When you place an order with us, you will receive an email confirmation that includes your order number and a summary of your purchase. This order number is important as it will allow you to track your order as it makes its way to you.
To track your order, simply click on this link:
Track your items - Australia Post (auspost.com.au)
From there, you will be prompted to enter your Tracking number. Once entered, you will be able to view the current status of your order, including any updates on shipping and delivery.
Here are some key status updates to look for as you track your order:
- Order Received: This means we have received your order and it is being processed.
- Order Confirmed: This means your order has been confirmed and is being prepared for shipment.
- Shipped: This means your order has been shipped and is on its way to you.
- Delivered: This means your order has been delivered to the address you provided.
Please note that it may take up to 24 hours for tracking information to become available after your order has been shipped.
If you have any questions about your order or its status, please feel free to reach out to our customer service team at our facebook page: Australia Shrimp Home or our email aushrimphome@gmail.com. We are here to help and want to ensure you have a smooth and seamless shopping experience with us.
Thank you for choosing our aquarium online shop for your aquatic needs. We appreciate your business and look forward to serving you!